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My delivery has not arrived by the expected due date, why?
    This could be due to many reasons such as courier breakdown, delays at the warehouse and we have not received a reply from you after contact attempts have been made, internet issues, etc. No matter what the reason though we will always endeavor to ensure your order arrives with you within the predicted time frame and will make every attempt to contact you if this may be affected.

We can only admit that we are only human and that sometimes, even through all of our good willed attempts, an delay may go unnoticed. If this does occur we can only ask that you make contact with us as soon as possible and we will get straight on the case to resolve the issue for you.