Gas Equipment Direct - Frequently Asked Questions (FAQ)
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Why do you require so much information when I place an order?
    We require the following information when placing an order with us: full name or company name, billing address, delivery address, email address and phone number. Your name is used so we can make your ordering process more personalised and informal. Your delivery address is required so our couriers know where to deliver the goods, and your billing address is vital so our payment processor can data match your card to your address. Without this match, we unfortunately cannot process a payment. Lastly, we ask for your email address and contact number, so we can contact you along the way regarding your order should any issues arise and to update you with regards to your delivery date.

Please note that we DO NOT pass these details onto any marketing companies, and you will only be contacted once after your order has been delivered, asking you to kindly provide us with feedback so we can enhance our customer service and the items we offer.