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*****CHRISTMAS HOLIDAY NOTICE*****

OUR OFFICES AND WAREHOUSES ARE CLOSED FROM  19TH DECEMBER 2025 TO 4TH JANUARY 2026.

Our offices and warehouses will be closed from 19th December 2025 to 4th January 2026, reopening on 5th January 2026.

Ordering During the Holidays

Good news — you can still place orders on our website as usual during this time.
All orders placed while we’re closed will be processed and dispatched from 5th January 2026.

Customer Enquiries & Emails During the Holidays

During the Christmas holiday period, our team won’t be available to respond to emails or enquiries. You may still receive automated emails (such as order confirmations), so please don’t worry if you don’t hear from us personally right away.

Rest assured: any messages or queries you send us will be picked up and handled as quickly as possible once we return on 5th January.

Delivery Queries During the Holidays

If you have any delivery-related questions while we’re closed, we recommend contacting the courier directly, as they’ll be best placed to help in the meantime. If an issue still needs resolving, we’ll be happy to sort it for you as soon as we reopen.

Returns During the Holidays

Please do not send returns back to us during the closure period.
Instead, wait until 5th January 2026 to return your item.

This will not affect your 14-day return window — we’ll fully account for the Christmas closure when assessing return eligibility and refunds.

Please rest assured that while during this time you will only receive automated email contact from us, any issues or queries will be dealt with swiftly from the 5th January once our offices reopen.

*****We’d like to thank you for your patience and support, and we wish you a very Merry Christmas and a Happy New Year. We look forward to helping you again when we’re back in January!*****