Gas Equipment Direct Delivery Information

IMPORTANT: Due to delays with Royal Mail and UPS, please allow more time for your parcel to arrive if you ordered on or after the 24th November.

We ask that you add 24-48 hours onto the delivery time, including those who have selected next day deliveries before contacting our team regarding the delay.

Gas Equipment Direct do all we can to ensure your order is delivered on time. To get your order to you as quickly as you require, we offer Next Day delivery as well as an Economy service.

For smaller orders, we currently offer Royal Mail 1st Class and Royal Mail 2nd Class. For larger orders we offer Economy, Next Day* and Highlands and Islands** service.


All orders over £50 (exc. VAT) will be sent out via free via Economy or Royal Mail 2nd class (3-5 working days). We only deliver on weekdays sp all orders placed after 13:00pm (Monday - Friday) will need an additional day added to the expected delivery date stated in any correspondance recieved.

If you require your item sooner you may think about paying for Next Day Delivery*

   Orders Over £50 (exc. VAT) Price With VAT Price Without VAT
 Next Day Delivery*    £9.00  £7.50
Royal Mail 1st Class
(1-2 Working Days)
   £4.50  £3.75
Ecconomy - Large Parcels
(3-5 Working Days)
 FREE  £5.75  £4.79
Royal Mail 2nd Class
(3-5 Working Days)
 FREE  £3.49  £2.91


Important Delivery Information

We only deliver on weekdays, all orders placed after 13:00pm (Monday - Friday) you must add a further day to all expected delivery dates stated in any correspondence received.

All orders placed on Friday after 1pm and on a Saturday or Sunday, these items will not be dispatched until the following Monday (provided it is not a bank holiday).

*Next Day Delivery - If you have selected Next Day Delivery, orders placed after 13:00pm on Thursday will be dispatched on Friday, however, will be delivered on the following Monday. (provided it is not a bank holiday).

Economy – This is a 3 – 5 working day service, and orders can be delivered between the hours of 08:00am – 18:00pm.

Royal Mail 1st Class – Royal Mail will aim to deliver your parcel within 2 working days. Please note that this in not a guaranteed next working day delivery service.

Royal Mail 2nd Class – Royal Mail will aim to deliver your parcel within 5 working days.

If you require the tracking information for your purchase please email us and we will email the information to you.

**Highlands & Islands Delivery Information

We are aware that our system does not recognise all the postcodes for Highlands and Islands and will generate a postage amount of around £67.52.

This is not correct and if this happens to you, please email us on [email protected] with all the items you wish to purchase and our delivery team will be able to give an accurate delviery cost that will be emailed to you.

Our Highlands and Islands Deliverys are on our standard 3 – 5 working day service, and orders can be delivered between the hours of 08:00am – 18:00pm.

If your location falls within the Highlands and Islands and you require a quicker delivery service, please give email us your cart and we will do all we can to accommodate your request.



Additional Carriage Charges

Please be aware that certain items will carry an additional Carriage charge.

The items included are: 












The reason for this additional charge is due to the weight and size of the item, as these items are classed as 'oversized pallets or 'oversized cartons'. 

If you have placed an order for any of the items above, you will be contacted straight away to discuss the Shipping Method and Charge.

If you call to place an order of any of the above the price will be POA.

Gas Equipment Direct Covid 19 delivery

COVID 2019 - Delivery Infomation

Our delivery drivers will not ask you to sign for any packages, instead if you are not home will leave these in a safe place and will provide us with proof of postage. If you require tracking details please email: 

[email protected] 

Frequently Asked Questions:

Do you offer morning or Saturday deliveries?

Depending on stock and the size of the item/s you require, we may be able to offer upgraded delivery services including Pre 12:00pm, Pre 10:30am and Saturday deliveries. If you require this service, please give us a call on 01508 522412 and we will do our very best to accommodate this.

My Postcode is classed as Highlands & Islands, are you able to offer Next Day delivery?

If your postcode is classed as Highlands & Islands and you require next day delivery, please give us a call on 01508 522412 for availability and prices.

What happens if I am not in to accept my delivery?

If no one is available at the property to sign for the goods upon delivery, a calling card will be left with the couriers contact details on, so you can rearrange delivery for a time that is convenient for you. If a request is made to leave the goods at the property in your absence, please note that this is just a request and is not guaranteed.

What happens if my goods are returned to you because no one was in to accept delivery?

The carrier should attempt to deliver your goods 3 times before the goods are returned to sender. If no one is available at the property on each of these attempts, and there has been no contact made following the calling cards left at the property, the goods will be returned to us and a second delivery charge will have to be obtained before we can dispatch the goods again.

If your order was sent via Royal Mail, typically only one attempt will be made to deliver the goods, therefore if no one is available at the property to sign for the goods and the goods are not left in your absence, a calling card will be left with contact details on. Please note that Royal Mail will discard any goods not collected/delivered within 3 weeks.

Can I track my parcel?

If you have selected for your order to be delivered via Royal Mail 1st or 2nd Class, unfortunately you will be unable to track your order. However, if you have selected for your order to be delivered via FedEx, on condition that you have provided a mobile number with your order, FedEx will text you on the morning your parcel is due to be delivered. Please note that FedEx do not provide a time-slot, and can deliver any time between 08:30am - 18:00pm. If you have not received a message from FedEx, or you have not provided us with a mobile number, please give us a call and we will happily track this for you and pass on any tracking details.

Can I collect my goods from you?

Although we do not have a physical shop, please feel free to call us on 01508 522412 to arrange a collection from us. Please be advised that we will need to raise an order before you come and collect from us so that we can arrange for our warehouse staff to have the goods ready when you arrive. If an order is not placed before you arrive, please note that you may have a wait time of up to 30 minutes. It is also advisable to give us a call first to guarantee that the goods you require are in stock.