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This form is for the use of all customers who are opting to return items back to our warehouse.

This form is only intended for the return of item(s) between the total value of 15 and 50 ONLY. Should you wish to raise a return issue for item(s) below or above the mentioned thresholds you will need to phone us to discuss the reason for the return in person on 01508522412. Our helpful staff will be available to resolve this issue as quickly as possible for you.

You will need to pay the return postage for the item(s) but we will provide a refund upon successful inspection of the item(s) and depending on the reason for the return!

Please note: We will not process a refund or replacement until the item has been received and checked at our warehouse. You will need to confirm that you have read our terms and conditions at the bottom of this form before a return will be accepted.
First Name*:
Last Name*:
Order Number*:
Order Date: / /
Item 1*
Item 2
Item 3
Item 4
Reason for Return*
If you are returning due to damage, fault, not as described or any other physical defect you must provide an image(s) of all relevant points of interest. This will help to protect YOU and Gas Equipment Direct from any false claims and assist in the speedy resolution of the return / refund / replacement.

Failure to provide images depicting damage of the returning item(s) may result in Gas Equipment Direct not offering a refund / replacement as we will be unable to ascertain what damage was actually there prior to the return of the item back to our warehouse.
Upload Evidence
By checking the box you agree to the