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8 Steps to Fix My Meter Box: A Complete Homeowner’s Guide

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I need to fix my meter box. Where do I start?

It is very common for meter boxes to break in harsh weather or through years of use. It is important to know who is responsible for fixing your meter box, and when it comes to maintaining and repairing your electric meter box or gas meter box, understanding your responsibilities as a homeowner is essential. Here’s a concise guide tailored to homeowner-owned meter boxes, along with convenient solutions to assist you, and debunking common misconceptions.


Who owns my meter box?

If the gas or electric meter box is situated on your property or the property that you own, then the responsibility for its upkeep lies with you. Regular inspections are key to identifying any signs of damage or deterioration promptly. A broken meter box housing, door or hinges needs to be sourced and bought by the homeowner.


Who can fix my meter box?

As the homeowner, it’s crucial to take proactive steps to ensure the gas meter box remains in good condition. This includes promptly addressing any issues such as cracks, loose fittings, or weather damage. Depending on the type of meter box, a meter box may be installed by the homeowner or a Gas Safe-registered engineer (or electrician in the case of electric meter boxes). Where the meter, its connections and any fixings for the meter or ancillaries do not need to be touched, such as in the case of most surface-mounted gas meter boxes, the homeowner can replace the meter box housing themselves, saving significant money. We recommend contacting your electrician or Gas Safe-registered engineer before carrying out any repairs.


Does the energy company own my meter box?

Contrary to common belief, the responsibility for fixing and funding meter box repairs in a private house does not typically fall on the energy company’s shoulders, and it is in fact the homeowner who is generally accountable for the maintenance and repair costs associated with their meter boxes. A gas company does not own your gas meter box, only the contents within it. The same goes for electric meter boxes and your Electricity company.


Where can I find a replacement meter box or spare parts?

To make the process easier for homeowners, Gas Equipment Direct offers a wide range of high-quality meter boxes and replacement doors. Visit Gas Equipment Direct’s online shop to explore our selection of meter box products designed to make meter box repairs quick and hassle-free. Our replacement hinge kit is a quick way to reattach your meter box door after heavy wind or a storm, and our replacement lock and latch kit keeps your meter box door shut and out of the wind in the first place. We have also created a full meter box repair kit to make your meter box as good as new for a fraction of the price of a new one.


What meter box do I have?

There are many shapes and sizes of electric and gas meter boxes. You can visit our meter box product pages to help to identify the meter box, door or replacement hinges, locks and latches that you need to repair yours.


Who should I contact to move my meter so I can replace my meter box?

Ensuring that any maintenance or repair work meets safety standards and regulations is paramount. Engage qualified professionals to carry out any necessary repairs, and don’t hesitate to seek guidance from your gas supplier or relevant authorities if you’re unsure. Contacting your energy company or local Gas Safe-registered engineer or electrician is a good first step.


Why should I mend my meter box?

Neglecting the maintenance of your gas meter box could compromise the safety of your gas supply and lead to costly repairs in the future. By staying proactive and addressing issues promptly, you can safeguard your gas supply and prevent potential hazards. For expert assistance with maintaining or repairing your gas meter box, consult with professionals familiar with gas infrastructure and safety protocols.


For any advice on products, help identifying your gas or electric meter box, or any other advice relating to gas or electric meter box repairs, please feel free to contact Gas Equipment Direct at

Posted by: Tom Seddon
Posted on: 12 February 2024
Posted in: Advice
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